Cameron Auto Interiors LLC wants customers to have a clear understanding of the return and refund process. This policy applies to purchases made through cameronautointeriors.com.

1. Return Eligibility

Eligible products may be returned in accordance with the return conditions and timeframe stated below.

To qualify for a standard return, an item must generally be:

  • Unused and in its original condition.
  • Returned with its original packaging, accessories, and included components where applicable.
  • Accompanied by proof of purchase or a valid order number.
  • Free from damage caused by improper installation, misuse, or handling beyond what is reasonably necessary to inspect the item.

Products that have been used, installed, altered, damaged by the customer, or returned in a condition that materially affects their resale value may not qualify for a standard change-of-mind return, subject to applicable law.

These restrictions do not limit any rights customers may have under applicable consumer protection laws for defective, damaged, misdescribed, or otherwise nonconforming products.

2. Return Request Timeframe

Customers should contact us within 30 days of delivery to request a return.

Before sending an item back, please email [email protected] with your order number, the item you wish to return, and the reason for the request.

Please wait for return instructions before shipping an item back. Unauthorized or incorrectly addressed returns may experience processing delays.

3. Returns for Defective, Damaged, or Incorrect Products

If an item arrives defective, damaged, or different from what was ordered, please contact us promptly.

Include your order number, a description of the problem, and photographs when available.

For verified quality-related defects, damage present on arrival, or fulfillment errors attributable to us, Cameron Auto Interiors LLC will cover the reasonable return shipping cost or provide another appropriate resolution, subject to applicable law.

We may request additional information to evaluate the issue. Customers should not discard a defective or damaged item until the return or resolution process has been discussed with our customer service team.

4. Returns for Non-Quality Reasons

For eligible returns due to a change of mind, an incorrect selection by the customer, or other non-quality reasons, the customer is responsible for the return shipping cost.

Original shipping charges, if any, may be non-refundable unless otherwise required by applicable law or stated in a specific offer.

Please ensure that the item is securely packaged to prevent damage during return transit.

5. Non-Returnable Conditions

Except where required by applicable law, an item may be ineligible for a standard return if it:

  • Has been used or installed beyond what is reasonably necessary to inspect it.
  • Has been modified, altered, or damaged after delivery.
  • Is missing essential components or has packaging or condition issues that materially affect resale value.
  • Is returned without prior communication or the information reasonably needed to identify the order.

Nothing in this section excludes rights that cannot legally be waived.

6. Refund Processing

After an approved return has been received and inspected, we will notify the customer of the return outcome.

Approved refunds will be issued to the original payment method within 3–5 business days after the returned item has been received and the return has been approved.

The time required for the funds to appear in the customer’s account may depend on the payment provider or financial institution.

If a refund has been approved but does not appear after a reasonable period, please contact us for assistance.

7. Exchanges

Exchange requests are subject to product availability and approval. Please contact us before returning an item so we can explain the available options.

If a replacement is unavailable, we may discuss an appropriate alternative or refund in accordance with this policy and applicable law.

8. Order Cancellations

If you need to cancel an order, contact us as soon as possible. We will make reasonable efforts to accommodate cancellation requests received before processing or shipment, but cancellation cannot be guaranteed once an order has been processed or dispatched.

If an order cannot be canceled, the customer may request a return under the applicable terms of this policy.

9. Contact Us

For return or refund assistance, please contact:

Cameron Auto Interiors LLC
117 Legion St, Brooklyn, NY 11212
Email: [email protected]
Phone: 929-654-7665
Website: https://cameronautointeriors.com